Hollat

Ticketing Management Platform. Fast Setup and easy to use.

PRODUCT FEATURES View Product Screens
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ABOUT Hollat

It is a system that enables organizations to manage customer tickets and requests from complaints, inquiries and service requests.

The system enables the classification of tickets according to priority and severity.

The system distributes tickets to the departments according to the nature of the ticket and the service level agreement.

Multiple reports can be viewed and key performance indicator.

Customers now expect faster responses, personal interactions, and seamless chats across different channels.

A customer support program that gives you everything you need to provide exceptional support

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MAIN FEATURES

Ticketing

Be available to your customers, no matter which communication channel they choose

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SOME SCREENS

WHY CHOOSE US

Collaboration

The system and the technology used have a high availability feature that allows a large number of users and is available in the event of one of the servers being used

Integration

integration with all other systems and services (SMS gateway messages, email, enterprise resource management, call center, social media channels, other CRMs)

Custom Portal

The system was built to suit your business needs, with the feature of customizing and controlling the whole system without programmatic interference.

LET'S WORK TOGETHER ?

Happy agents and co-promoters with productivity and automation to meet your needs.

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